All the data passed on by the user to access and use the Site are processed by the S.A. App and web, with registered offices at 2, rue Emile Demelenne, 6900 Marche-en-Famenne, Belgium (hereinafter referred to as “the Company”), which is responsible for processing this information.
Certain details (surname, first name, username and email address) must be passed on to the Company before access is granted to the user. Other details are optional and subject to the sole discretion and responsibility of the user.
The user recognises and accepts that his/her surname, first name, username and, if provided, interests and photo will be made public and so accessible to all users of the Site, so that they can be identified and contacted where applicable.
The user should be aware that sharing personal data online may infringe his/her privacy as well as that of those whose data he/she shares online. He/she undertakes to respect the law relating to data protection, and specifically, not to share images or content belonging to a third party without that person’s approval.
The user confirms that he/she has made an informed full, free and specific choice to allow the use of his/her personal information by the Company for the following purposes: customer management (access to and use of the Site) sales of products and services, dispute management, promotion, advertising and communication (changes to the Site, new functions etc.).
Unless specifically agreed otherwise in advance, the personal data of the user cannot be passed on or sold by the Company to third parties apart from in the following circumstances:
At the request of the user or for the services and/or products requested by the user;
At the request of a legal, administrative or judicial authority and/or if required by the law or regulatory requirements;
If proceedings are brought against the Company with a view to defending its interests.
The user declares to be informed and accept that board or any of its content is likely to be shared by its creator, including on the TUZZit website (hereinafter referred to as the “Site”) and social networks.
If the user wants, he/she can set his/her computer not to install cookies, but if this is done, some services on the Site may no longer be accessible.
When the user accesses the Site, the following information may be collected and kept by the Company for a period of three months for the purposes of gathering information about browsing and, where applicable, of collaborating with administrative and legal authorities:
The user’s IP address;
The date and time the Site is accessed;
The boards and pages viewed;
The browser used;
The source port used;
The log files.
If the account is terminated by the user, the user’s personal data that was provided at registration, as well as the data defined in article 5 above, will be deleted within 3 months of this termination, unless otherwise required by law, regulations, or an ongoing dispute or legal proceedings. However, if the account is terminated by the Company, the latter may keep the user’s personal data, provided at registration, as well as the data defined in article 5 above, for twelve months, to make sure the user cannot log in to the Site again and/or prevent any malicious or fraudulent operation. If a user does not want his/her data and content to be kept in the board, he/she can delete them before terminating his/her account. If the account is terminated by the Company, the latter will take all reasonable measures to anonymise the comments and contributions of the user whose account has been terminated, but cannot provide any guarantee of this.
If the product or service is not available or the delivery deadline is unreasonable, the Company reserves the right to refund the user for the price paid by the latter, without the user having any other recourse.
The Company reserves the right to change the prices of services or goods for sale on the Site at any time until the user approves the order. No reduction or refund will be granted to the user if there is a price reduction or a special offer after the user has made the purchase.
If the user has a right of withdrawal, this will be specified during the order process. The right of withdrawal allows the beneficiary to return the purchase within 14 calendar days from the day after the item is delivered or the service contract is concluded. This right of withdrawal can be exercised without the need to give a reason and without any penalties, apart from the return postage costs. If the right of withdrawal is exercised, the Company undertakes to refund any payment made within 30 days of the withdrawal and, where applicable, the item being returned to the Company’s offices. In accordance with Belgian law, the user does not have a right of withdrawal for:
contracts to provide services where the fulfilment of the contract has begun with the user’s agreement before the withdrawal deadline;
contracts to provide goods prepared according to the user’s specifications or clearly personalised or which, by their nature, cannot be sent to someone else or which might deteriorate or go out of date quickly;
contracts to provide audio or video recordings or computer software where the seals have been removed by the user.
Furthermore, incomplete, damaged or soiled goods will not be taken back.
The user can send any complaint or information to the Company’s offices or via the complaint form available on the Site.
The Company reserves the right to close an account or a board if it has been dormant for 6 months. After this time, the user’s account or the board may be deactivated at any time, with any notice from the Company. After termination, the user will have six months to ask the Company to reactivate his/her account or the board of which the user is the creator. If this request is not made, the data contained in the account or the board will be deleted by the Company.
The user has the right to access, object to and correct data handled about him/her. These rights can be exercised by the user on request and at no charge. Where applicable, the user can also object to the use of his/her personal data for the purposes of direct marketing, on request and at no charge. Any request relating to the protection of the user’s personal data should be sent to the person responsible for data processing via the ad hoc form on the Site.
The user must make sure he/she is familiar with the Policy and regularly make sure that it has not been changed. The user can view the most recent version of the Policy on the Site at any time.
If one or more of the provisions in this Policy are null, void or unenforceable, this will not affect the validity or effectiveness of the other provisions.
If there is a difference between the French version and the other versions of the Policy translated into another language, only the French version will be taken into account.